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GE 500 Series 30 Inch Slide-In Gas Range Owners Guide User Manual

Page 30

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30

49-2001187 Rev. 0

TROUBLESHOOTING TIPS

Troubleshooting Tips ...

Before you call for service

Problem

Possible Cause

What To Do

Oven not clean after
a self-clean cycle

Oven was heavily soiled.

Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.

Oven controls improperly set.

See the Care and Cleaning – Interior Surfaces
section.

Oven racks are
difficult to slide

The shiny, silver-colored racks were cleaned in
a self-clean cycle.

Apply a small amount of vegetable oil to a paper
towel and wipe the edges of the oven racks with
the paper towel. Do not spray with Pam® or other
lubricant sprays or use peanut oil. See the Care and
Cleaning – Interior Surfaces section.

Dirty cavity and/or flat racks that need cleaning
and lubrication

See the Care and Cleaning – Interior Surfaces
section.

Extension racks that need cleaning and
lubrication

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– Interior Surfaces section.

Self-clean, enameled racks

See the Care and Cleaning – Interior Surfaces
section.

Shiny, silver-
colored racks are
discolored and dull
in appearance

The shiny, silver-colored racks were left in the
oven during a self-clean cycle.

Remove racks from the oven before running self-
clean. See the Care and Cleaning - Interior Surfaces
section.

Steam from the vent

When using the ovens, it is normal to see
steam coming out of the oven vents. As the
number of racks or amount of food being
cooked increases, the amount of visible steam
will increase.

This is normal.

Water remaining
on oven floor after
Steam Clean cycle

This is normal.

Remove any remaining water with a dry cloth or
sponge.

There is no steam
during the steam
clean cycle

This is normal.

See the Care and Cleaning - Interior Surfaces
section.

Oven will not steam
clean

Display flashes HOT.

Allow the oven to cool to room temperature and
reset the controls.

Oven controls improperly set

See the Care and Cleaning – Interior Surfaces
section.

Oven door is not closed.

Make sure you close the door to start steam clean
cycle and do not open the door during the cycle. See
the Care and Cleaning - Interior Surfaces section.

“F— and a number
or letter” appear or
flash in the display

You have a function error code.

Press the Cancel pad. Allow the oven to cool and
then put the oven back into operation.

If the function code repeats.

Press the Cancel pad. Disconnect all power to the
oven for at least 30 seconds and then reconnect
power. If the function error code repeats again, call
for service.

Oven will not work
remotely (on some
models)

Router issues, no wireless signal, etc.

Check with your internet provider or your wireless
router to ensure there are no issues.

Your oven is not connected to your new router
but is still connected to your old router.

Disconnect your oven and reconnect to the new
router. See the Connecting to Wi-Fi section to
reconnect your oven.

Oven is not connected.

See the Connecting to Wi-Fi section.

Wi-Fi board is off.

Turn the Wi-Fi board on. See the Settings section.

Remote enable is off.

Turn remote enable on. See the Settings section.