Enviro EF THERMO 28 CE2005 - Manual (Page 12)

*NOTE: All troubleshooting procedures should be carried out by qualified
technicians or installers.
DO NOT:
• Hold the ON / OFF BUTTON; this is a momentary contact switch and can be damaged if held down too
long.
• Service the stove with wet hands. The stove is an electrical appliance, which may pose a shock hazard
if handled improperly. Only qualified technicians should deal with possible internal electrical failures.
• Do not remove any screws in the firebox without first lubricating them with penetrating oil.
WHAT TO DO IF:
1. The stove will not start.
2. The stove will not operate when hot.
3. The convection blower will not function normally.
4. Control settings (heat level) have no effect on fire.
5. The stove will not shut off.
6. The stove keeps going out.
7. The #2 light is flashing on the heat level indicator light
1. The stove will not start.
üMake sure the stove is plugged in and the wall outlet is supplying power.
üPush the ON /OFF button.
üIf the Control Board has been placed in the ON /OFF thermostat mode, then turn the thermostat up to
call for heat.
üIf the unit still does not start, contact your local service dealer for service.
2. The stove will not operate when hot.
«Check the hopper for fuel.
«Poor Quality Fuel – Insufficient energy in the fuel to produce enough heat to keep the stove burning
or operational.
«The third red LED light in the heat level indicator light will flash if a fire is not detected or if the fire has
gone out.
«The unit may require cleaning. Contact your local dealer for service.
«Contact your local dealer for additional troubleshooting.
3. The convection blower will not function normally.
«Clean all grill openings at the back and below unit.
«Press the fan button. Does the fan come on? Press again to verify that the blower turns on; if not,
contact your local dealer for service.
4. Control settings (Heat Level) have no effect on the fire.
NOTE: If the system light is flashing, the Control Board has complete control of the unit. When the unit’s
system light becomes solid, then control of the unit is given back to the operator.
üIf there is no control of the Heat Level button, make sure the thermostat is calling for heat.
üCall your local dealer for service.
Troubleshooting
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