Optical disc drives, An audio cd does not produce sound – eMachines EL1200 Series User Manual
Page 50
Chapter 3: Troubleshooting
40
Optical disc drives
The computer does not recognize a disc or the
CD or DVD drive
•
Make sure that the disc label is facing up, then
try again.
•
Try a different disc. Occasionally discs are flawed
or become scratched and cannot be read by the
disc drive.
•
If you are trying to play a DVD, make sure that
you have a DVD drive. To identify your drive type,
Identifying optical drive types” on page 19.
•
Your computer may be experiencing some
temporary memory problems. Shut down and
restart your computer.
•
Some music CDs have copy protection software.
You may not be able to play these CDs on your
computer.
•
Clean the disc.
•
Restart your computer, then enter the BIOS Setup
utility by pressing and holding F1 while your
computer restarts. Make sure that the IDE
controllers are enabled.
•
Make sure that the drive is configured correctly
by following the instructions in the drive
documentation.
•
Reinstall the device driver.
An audio CD does not produce sound
•
Make sure that the disc label is facing up, then
try again.
•
Some music CDs have copy protection software.
You may not be able to play these CDs on your
computer.
•
Make sure that the volume controls are turned
up. For more information, see
•
Make sure that the mute controls are turned off.
For more information, see
•
Make sure that the speaker cables are connected
correctly and securely.
•
Shut down and restart your computer.
•
Clean the disc.
•
Reinstall the audio device drivers.