Austrian Audio Hi-X25BT Professional Wireless Bluetooth Over-Ear Headphones - Manual (Page 6)

Troubleshooting:
My Hi-X25BT always connects to the wrong Bluetooth® source:
 We recommend you clear the list of connected devices. Press the on/off button for more
than 10 seconds on your headphones while switched off. Then start to set up the Bluetooth®
connection to your preferred source again.
The blue LED is blinking, but my headphones do not connect:
 We recommend you restart the Bluetooth® connection via “Pairing”. If that does not work,
please clear the list of connected devices as described above and set up the connection
again. Also, your Bluetooth® source (smartphone, notebook etc.) may only list a restricted
number of Bluetooth® connections. If needed, also clear the list on your Bluetooth® source.
For more details, please consult the instructions/manual of your device.
I am connected via cable, but I can’t make any phone calls:
 The integrated microphone is only supported in Bluetooth® mode.
I want to join a telephone conference via Bluetooth®, but nobody can hear me (or I can’t hear the
other participants):
 Depending on the software used, the audio source on your personal computer sometimes
does not switch automatically. Usually you can find the microphone settings with the
microphone symbol in your conference software. Please choose “Hi-X25BT” for microphone
and loudspeaker. If your software offers more than one profile option, please choose “HFP”
or “HSP” but not “A2DP” for conferences.
My Hi-X25BT does not react to anything:
 Please make sure that your headphones are sufficiently
charged. Now do a hardware reset: Insert a thin object (e.g., a
paper clip bent open) into the small hole on the upper edge of
the headphone’s right earcup and press the underlying
button. The Hi-X25BT will restart (your stored
connections will remain unchanged).