Denon PerL True-Wireless Earbuds - Manual (Page 28)

Can’t find what you’re looking for? Try the following
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Check your earbuds is charged.
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Check your mobile device and the Denon Headphones app have been updated to the latest version.
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Check your Bluetooth is connected.
Further Troubleshooting
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Forget your earbuds from your device's Bluetooth settings, and pair again.
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Reset the device which you are trying to connect to.
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Delete and reinstall the Denon Headphones app.
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Reset your earbuds.
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Clean your earbuds.
Contents Basic part Advanced part Headphones app Troubleshooting Appendix
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