Samsung The Terrace HW-LST70T 210W 3-Channel Outdoor Soundbar - Manual (Page 37)

ENG - 37
12 TROUBLESHOOTING
Refer to the instructions below if this product does not function properly. If the problem you are
experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect
the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).
In case the power is not turned on
; Check whether the power cord of the
Soundbar is correctly inserted into the
outlet.
In case the functions do not work properly
; After removing the power cord, insert it
again.
; Remote the power cord from the external
device and try again.
; If there is no signal, the Soundbar
automatically turns off after a certain
period of time. Turn on the power.
(See page 12).
In case the remote control does not work
; Operate the remote control noting the
Soundbar closely.
; Replace the batteries with new ones.
In case the Soundbar sound is not output
; The volume of the Soundbar is too low or
muted. Adjust the volume.
; When any external device (STB, Bluetooth
device, mobile device, etc.) is connected,
adjust the volume of the external device.
; For sound output of the TV, select
Soundbar. (Samsung TV: Home ( ) →
Settings ( ) → Sound → Sound Output →
Select Soundbar)
; The cable connection to the Soundbar may
not be loose. Remove the cable and
connect again.
; Remove the power cord completely,
reconnect, and turn the power on.
; Initialize the product and try again.
(See page 36 .)
In case Bluetooth connection is not possible
; When connecting a new device, switch to
“ BT PAIRING ” for connection. (Press the
PAIR button on the remote control or
press the (Source) button on the body
for at least 5 seconds.)
; If the Soundbar is connected to another
device, disconnect that device first to
switch the device.
; Reconnect it after removing the Bluetooth
speaker list on the device to connect.
(Samsung TV: Home ( ) → Settings ( )
→ Sound → Sound Output → Bluetooth
Speaker List)
; The automatic TV connection may be
disabled. While the Soundbar is in “ BT
READY ”, press and hold the p button on
the Soundbar remote control for 5 seconds
to select ON-TV CONNECT . If you see
OFF-TV CONNECT , press and hold p button
again for 5 seconds to switch the selection.
; Remove and reconnect the power plug,
then try again.
; Initialize the product and try again.
(See page 36 .)