Roborock H6 CE - Manual (Page 28)

Troubleshooting
Error messages displayed onscreen
If the vacuum is not operating properly, the screen will display an error message. Check the screen and then read the table below to resolve any issues.
Other errors
Error
The Screen is not switching on
Electric brush not rotating
Carpet Boost switches activates
on hard floors
Suction is weak
Solution
1. Possible insufficient power. Try again after recharging. If the product is to be left unused for a prolonged period of time, fully
charge it before storing it and charge to full at least every 3 months.
2. If the screen does not turn on after charging, contact customer support.
1. The Dustbin is full, and/or the filters are blocked. Empty the Dustbin and clean the filters then retry.
2. The accessory may be clogged. Clean the accessory, removing any obstructions, then retry.
1. The brush motor may have overheated. Let it cool before use.
2. The electric brush contact point may be dirty. Wipe it with a soft, dry cloth and retry.
Debris may be trapped in the brush. Clear it and check that it can rotate smoothly then try again.
Screen Error Severity
Low battery. Recharge before use. Low battery. Recharge before use.
Place vacuum in a cool place. Wait for normal battery temp.
Disconnect vacuum from power and place it in a cool place. Wait for normal
battery temp. before recharging.
Check if the accessory is jammed. See Maintenance and Warranty for details.
Check for blockages in the accessory or the filters, and empty the dustbin if
it is full.
Contact customer support and provide the error code
Abnormal temperature. Wait for normal battery temp.
Abnormal temperature. Wait for normal battery temp.
before recharging.
Check accessory. The accessory may be jammed.
Airflow blocked. The accessory or the filters may
be clogged.
Internal error. Contact customer support. Error code 0X
Charging error. Contact customer support. Error Code 0X
Fan error. Contact customer support. Error code 0X
Solution
24