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Common issues – Roborock S8+ CE User Manual

Page 14

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14

Common Issues

Is power always being drawn when the

robot is on the charging dock?

The robot will draw power while it is docked to maintain battery performance, but power

consumption is minimal.

Does the robot need to be charged

for at least 16 hours the first three

times it is used?

No, the robot can be used any time after it has been fully charged.

Problem

Solution

No or little water during

mopping

Cleaning does not

resume after recharging

Check whether there is water in the water tank and use the mobile app to set the scrub

intensity or check the manual for full instructions on how to correctly install the mop cloth

and mop cloth mount.

Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When

cleaning a space requiring a top-up charge, if the robot was placed manually on the charging

dock before it returned to the dock automatically, it will not be able to continue cleanup.

The robot has begun to

miss certain spots
It takes a long time to fill the water tank

The wall sensor or cliff sensors may be dirty. Wipe them with a soft dry cloth.

The filter may be blocked and need cleaning.

The robot cannot return to the

charging dock after spot cleaning or

when it has been moved manually

After spot cleaning or a significant position change, the robot will re-generate the map. If the

charging dock is too far away, it may not be able to return to recharge and must be placed

on the charging dock manually.

Scheduled cleaning

is not working

Keep the robot charged. Scheduled cleaning can only begin when the battery level is above

20%.