Montblanc Summit - Manual (Page 6)

6
Montblanc International Guarantee
The following Montblanc International Guarantee
applies to Montblanc Products sold or presented
for guarantee service in any country (including the
United States of America, Canada and Australia).
What the Montblanc International Guarantee
Covers and For How Long
Your Montblanc Product has been manufactured
according to the high quality standards of
Montblanc with all the care and patience
dedicated to them by our devoted craftsmen.
Nevertheless, the Montblanc Product is covered
by this Montblanc International Guarantee
against defects in manufacturing and materials.
Please contact one of the authorised Montblanc
boutiques, Montblanc dealers or Montblanc
service centres located around the world and
they will be able to provide guarantee service as
defined herein (for a complete list of authorized
Montblanc boutiques, Montblanc dealers and
Montblanc service centres, please consult the
Montblanc website (www.montblanc.com).
Montblanc warrants its product against defects
in materials and manufacturing for a period of
two (2) years from the date of purchase (the
“Guarantee period”). If the product is returned
during the Guarantee period, Montblanc will
repair or replace any defective Montblanc Product
or part free of charge within a reasonable time
after the product is returned, subject to the right
to charge for shipping. Upon expiration of the
Guarantee period, any repairs will be subject to a
service charge.
How to Obtain Service
You may obtain service by bringing or sending
the Montblanc Product to your authorised
Montblanc boutique, Montblanc dealer or to any
Montblanc service centre as further indicated
in this service guide. You are responsible for
transportation costs, including but not limited to
postage, insurance and packing materials. We
recommend that any shipments to us include
certified delivery and insurance. In order to obtain
service through this Montblanc International
Guarantee, the returned Montblanc Product
must be accompanied by the original Guarantee
Certificate that was included with the Montblanc
Product at the time of purchase, duly completed,
dated, stamped and signed by an authorised
Montblanc boutique or Montblanc dealer. Such
Guarantee Certificate may only be completed by
an authorised Montblanc boutique or Montblanc
dealer.
What is Not Covered under the Montblanc
International Guarantee
The Montblanc International Guarantee does not
cover:
(a) defects and damages due to loss, theft, fire or
other causes beyond our control.
(b) defects and damages resulting from misuse,
negligence or accident.
(c) defects and damages caused by improper use
(knocks, dents, crushing, etc.), alterations,
tampering, dismantling or services and repairs
completed by anyone other than an authorised
Montblanc boutique, Montblanc dealer or
Montblanc service centre, or by the use of
components or accessories (such as bottled
ink or cartridges) other than those produced or
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