Support and maintenance, Maintenance and repair, Technical support – Rose Electronics CrystalView DVI Multi User Manual
Page 10

SUPPORT and MAINTENANCE
6
CrystalView DVI Multi Installation and Operations Manual
Maintenance and Repair
This Unit does not contain any internal user-serviceable parts. In the 
event a Unit needs repair or maintenance, you must first obtain a Return 
Authorization (RA) number from Rose Electronics or an authorized repair 
center. This Return Authorization number must appear on the outside of 
the shipping container. 
 
See Limited Warranty for more information. 
 
When returning a Unit, it should be double-packed in the original container 
or equivalent, insured and shipped to: 
 
Rose Electronics
Attn: RA__________
10707 Stancliff Road
Houston, Texas 77099 USA
 
 
 
Technical Support
If you are experiencing problems, or need assistance in setting up, 
configuring or operating your CrystalView DVI Multi, consult the 
appropriate sections of this manual. If, however, you require additional 
information or assistance, please contact the Rose Electronics Technical 
Support Department at: 
 
 
Phone: (281) 933-7673
E-Mail: [email protected]
Web: www.rose.com
 
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), 
Monday through Friday. 
 
Please report any malfunctions in the operation of this Unit or any 
discrepancies in this manual to the Rose Electronics Technical Support 
Department. 
 
 
 
 
 
 
 
