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16 troubleshooting guide – Emerson Radio HD7099A User Manual

Page 17

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16

TROUBLESHOOTING GUIDE

If you experience a problem with this unit, check the chart below before calling for
service.

SYMPTOM

CAUSE

SOLUTION

Unit will not turn on.

Weak or dead

Replace batteries.

batteries.

CD compartment not

Close CD compartment.

closed.

Disc will not play.

Disc inserted incorrectly.

Reinsert disc correctly.

Dirty or defective disc.

Try another disc.

Moisture or condensation

Disc: wipe with soft cloth.

on disc or lens.

Lens: see page 15.

‘Care and Maintenance’

No sound from

Headphone plug not

Reinsert headphone plug

headphones.

inserted correctly.

correctly.

VOLUME controls set to

Raise volume controls on

minimum.

main unit and/or headphone

cable.

Weak batteries.

Replace batteries.

Defective disc.

Try another disc.

Erratic playback.

Dirty or defective disc.

Clean or replace disc.

TO FIND THE LOCATION AND PHONE
NUMBER OF YOUR NEAREST SERVICE
CENTER PERMITTED TO PERFORM
WARRANTY...

CALL TOLL FREE:

1-800-695-0098

SERVICE

FOR CUSTOMER SERVICE, PLEASE WRITE TO:

Emerson Radio Corp.

Consumer Affairs Dept.

1901 Diplomat Drive,

Farmers Branch, TX 75234.

FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE

PLEASE CALL:

1-800-898-9020

R

HD7096A_7099A_071403.p65

14/7/2003, 10:34

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