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Troubleshooting guide – Emerson EWC09D5 B User Manual

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If the unit does not perform properly when operated as instructed in this Owner’s Manual, check the player,
consulting the following checklist.

TROUBLESHOOTING GUIDE

Problem

Corrective Action

No Picture or Sound

Try a new channel, if OK, then possible station trouble.

Make sure the power is turned on.

Hit [SELECT] on the remote control to select TV mode. Then try
other TV feature.

Is antenna connected to terminal on the back of the set?

If outside antenna is being used, check for broken wire.

Check for broken pin of the antenna cable.

Bars On Screen

If outside antenna is being used, check for broken wire.

Check for local interference.

Picture Distorted or Blurred

Try a new channel, if OK, then possible station trouble.

If outside antenna is being used, check for broken wire.

Picture Rolls Vertically

Try a new channel, if OK, then possible station trouble.

Lines or Streaks in Picture

If outside antenna is being used, check for broken wire.

Check for local interference.

No Color

Try a new channel, if OK, then possible station trouble.

Is antenna connected to jack on the back of the set?

If outside antenna is being used, check for broken wire.

Adjust “COLOR” control.

Poor Reception on Some Channels

Try a new channel, if OK, then possible station trouble.

Ghosts in Picture

Is antenna connected to jack on the back of the set?

If outside antenna is being used, check for broken wire.

Check for local interference.

Weak Picture

Try a new channel, if OK, then possible station trouble.

Is antenna connected to jack on the back of the set?

If outside antenna is being used, check for broken wire.

Adjust “CONTRAST” & “BRIGHT” control.

Sound OK, Picture Poor

Try a new channel, if OK, then possible station trouble.

Is antenna connected to jack on the back of the set?

If outside antenna is being used, check for broken wire.

Check for local interference.

Adjust “CONTRAST” & “BRIGHT” control.

Picture OK, Sound Poor

Try a new channel, if OK, then possible station trouble.

Check for local interference.

Different color marks on screen.

Magnetism from nearby appliances and geomagnetism might affect the
color of the TV picture. Move the unit away from the appliances, the
unit can repair itself automatically. If you want to repair immediately,
unplug the unit power cord, then plug it in again 30 minutes or so later.

Problem

Corrective Action

No power.

Make sure the power plug is connected to an AC outlet.

Make sure the power is turned on.

The unit does not respond to

Check if the power plug is connected to an AC outlet.

the remote control.

Check the batteries in the remote control.

Aim the remote control directly at the remote sensor. If necessary,

remove all the obstacles between the sensor and the remote.

You have to be within 23 feet of the unit.

Check if the correct mode is selected. If not switch the mode by hit-
ting [SELECT], whichever you need.

TV Mode

Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked
possibilities. Before arranging for service, check these items. It could save your time and money.

This manual is related to the following products: