Silvercrest SMS 5.0 A1 - Manual (Page 27)

SilverCrest SMS 5.0 A1
English - 25
Storage when not in use
If you will not be using the multi scanner for a prolonged period, store the
device and power supply adapter in a dry, clean and preferably dust-free
location.
Troubleshooting
The multi scanner cannot be switched on.

Check whether the power supply adapter is firmly in the mains socket and the plug of the
power supply cable is securely inserted in the power supply connection [11] of the multi
scanner. Insert the power supply adapter in another mains socket if possible.
The multi scanner is not detected by the operating system.

Check the USB connection and switch on USB mode. In this case, please read the section
"USB mode" on page 22.

Use another USB port if possible.
Error when saving the scanned images to the memory card.

Check whether the write protection of the memory card is activated. In this case, please
read the section "Memory card protected" on page 20.

Check whether the memory card is full. Replace it if necessary.

The memory card may be defective. Replace it if necessary.
Stains are visible on the scanned images.

The photo to be scanned is dirty.

With the supplied cleaning brush, you can remove dirt from slides and negatives before
they are scanned. Proceed carefully here in order to avoid damaging the slide or negative.

The photo/business card holder is dirty. Clean it with a soft, lint-free cloth.

The backlight rail is dirty. Clean it with a soft, lint-free cloth.

The multi scanner itself is maintenance-free and must not be cleaned.