Silvercrest SBS 1400 A1 - Manual (Page 21)

21
Troubleshooting
GB
IE
5 Troubleshooting
First check according to the following table if you can solve the problem on your own before contacting your authorised Royal dealer, Royal service partner
or appliance market.
5.1 Accessories and Spare Parts
5.2 Sources
You can order accessories and spare parts
from: Contact data:
Zpage 29, „International
Service“.
5.3 Recommendation
We recommend: Swirl
£
Y50 dust filter bags
with MicroPor
£
filtration
Swirl “ , MicroPor “ and "Y50" are registered trade marks of a
company of the Melitta group and used with their permission.
5.4 Disposal
The filter bags are made from envi-
ronment-friendly materials and can
de disposed of with your domestic
trash. When the appliance has
reached the end of its usefulness,
especially if dysfunctions recur, dis-
able the appliance by pulling the mains plug out
of the socket and cutting off the power cord.
Dispose of the appliance in compliance with
environmental protection laws of your country.
Electrical waste may not de disposed of togeth-
er with household waste. Refer to your local
authorities or to your dealer for advice on recy-
cling.
6 Warranty
6.1 Conditions of warranty
We grant a warranty of 24 months from the
date of purchase for the distributed appliance.
Within this period we will either repair or re-
place the appliance or accessory (damages to
accessories do not automatically cause a re-
placement of the complete appliance) all de-
fects due to manufacturing or materials at no
cost. Damages due to inappropriate use (oper-
ation on wrong voltage or type of current, con-
necting to unsuitable power supplies, break-
age, etc.) are exempt from warranty, as are
normal wear and minor defects that only negli-
gibly influence the appliance's value or service-
ability. Intrusions by unauthorised parties and
the use of spare parts not supplied by Royal
Appliance invalidate the warranty. Consuma-
ble parts are not included in the warranty and
must be paid for! The warranty is only valid if
the date of purchase has been acknowledged
by the dealer's stamp and signature on the war-
ranty card or if a copy of the invoice is included
with sent-in appliance. Warranty services do
not cause an extension of the warranty period,
nor do they constitute a new warranty!
6.2 In case of a warranty claim
Send us the appliance with an empty dust filter
bag and a short description of the fault in print-
ed letters. Head your letter "warranty claim".
Send it to the following address, including the
warranty card or a copy of the purchase slip:
Contact: Zpage 29, „International Service“
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting
Zchapter 3.3, „Switching off and retracting power cord“.
Problem Possible cause Solution
The appliance will not
start. The power cord is not plugged in. Insert the plug into a mains socket and switch on the appliance Zchapter 3.1,
„Vacuum cleaning“.
The socket does not carry current. Test the vacuum cleaner at another socket which you are sure carries cur-
rent.
Power cord is damaged. Have the power cord replaced by the Royal Appliance Customer Service,
Contact:
Zpage 29, „International Service“.
The aplliance stops
suddenly. The overheating protection has tripped (possibly due
to blocked suction channels, filters, or similar). Switch the appliance off and pull the plug out of the socket.
Eliminate the cause of overheating (e.g. blocked suction channels, filters,
etc.). Wait for about 45 minutes. After the appliance has cooled off, you may
switch it on again.
Electronic dust bag
change indicator
(Fig. 1/13) lights up. The dust container is full. Empty/clean the dust filter bag.
Nozzle, telescopic tube or suction hose are clogged. Remove the obstacle. If necessary, use a long wooden stick (e.g. a broom-
stick) to do this.
The power setting does not suit the flooring. Set the power to the setting suggested for the flooring, Zchapter 3.2, „Adjust-
ing the suction power“.
The filter is dirty. Change/clean the respective filter Zchapter 4.4, „Changing the motor protec-
tion filter“ or Zchapter 4.3, „Changing the hygienic exhaust filter“.
The results are un-
satisfactory in spite of
the appliance work-
ing correctly. Bypass vent (Fig. 1/5) is open. Close (Fig. 1/5) bypass vent.
The attached nozzle does not suit the flooring. Fit the correct nozzle, Zchapter 2.3, „Using further nozzles (accessories)“.
The "carpet/hard floor" selector (Fig. 1/9) is in the
wrong position for the particular type of floor. Set the "carpet/hard floor" selector (Fig. 1/9) to the correct position for the
type of floor,
Zchapter 3.1, „Vacuum cleaning“, step 5.
The appliance's
noise is unusually
loud. Sucked-in objects are obstructing the air stream. Remove the objects. If necessary, use a long wooden stick (e.g. a broom-
stick) to do this.
NOTE:
If you were unable to solve the problem following this table, contact the Royal customer service (Contact: Zpage 29, „International Service“).
Item number Contents
7000022 5 dust filter bags +
1 motor protection filter
7100005 1 hygienic exhaust filter
M203-4 1 parquet brush
M208-8 1 turbo brush
SBS 1400 A1_LB5.book Seite 21 Montag, 13. September 2010 6:24 18