Troubleshooting guide – Emerson Radio Barbie BAR900 User Manual
Page 32
TROUBLESHOOTING GUIDE
31
If you experience a problem with this unit, check the chart below
before calling for service.
SYMPTOM
CAUSE
SOLUTION
Unit will not
Battery is low/empty.
Recharge battery.
turn on.
Unit is not turned
Press Play/Pause ®p/Power
on.
button to turn the unit on.
No sound.
Headphones are not
Insert headphones.
inserted.
Volume is set too
Raise the volume using the
low.
Volume + button.
The MP3 or WMA files Download uncorrupted
are corrupted.
files.
No files are in the
Upload files to the unit as
player.
described on pages 9-12.
The computer is not
The player is
Make sure player is
recognizing the
not securely connected. securely connected.
player.
Computer is not
Supported OS: Windows ME,
compatible.
2000, XP, Vista or Mac 9.2X
WMA files with DRM
Incorrect downloading See page 12 to download
can’t playback.
methods.
WMA files with DRM.
No buttons work.
The Hold feature is
Deactivate Hold feature as
activated.
described on page 14.
Unit needs to be reset Reset unit and/or
or firmware needs to be update firmware, see
updated.
page 29.
Unit acting erratically. Unit needs to be reset Reset unit and/or
or firmware needs to be update firmware, see
updated.
page 29.