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Charging problem solution, Volume problem solution, Wired audio problem solution – Epoq Steamer User Manual

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Charging

Problem

Solution

Streamer does not
work even while
charging

The battery of the Streamer is
drained completely

The Streamer needs to charge
for approximately 20 minutes
before it can operate. For opti-
mal battery life avoid draining
the battery completely

Volume

Problem

Solution

When I press a but-
ton the Streamer is
blinking and nothing
happens

Keyboard is locked to prevent
accidental button activation

Deactivate the key lock located
on top of the Streamer. When
the key lock slider reveals a
GREEN label, the keys can be
operated

When I turn the micro-
phones off , the volume
changes

The volume changes to default
level when changing program

This is by design

I have diffi

culties

hearing the other part
on the phone in noisy
environments

Environmental sounds disturb
speech understanding

Turn the Hearing Instruments’
microphones off by pressing
the audio button for 2 to 3
seconds. You will hear the pro-
gram change beep and after
1 second the microphones in
both Hearing Instruments will
be off . Be careful not to turn
off the Hearing Instruments’
microphones in traffi

c!

The phone call does
not go through when
the phone button is
pressed

You may be pressing the phone
button too long when you are
answering a call. The call will be
rejected

To accept a call make a short
press (less than 1 second)

I hear multiple beeps
in my Hearing Instru-
ments while operating
my phone

The key sound feature may be on
in your phone

Deactivate key sounds on your
phone

Wired audio

Problem

Solution

No audio in the
Hearing Instruments

Audio source needs to be turned
on

If the Streamer is connected to
e.g. a PC, make sure that the
volume is turned up on the PC

Volume is too low/high

Volume needs to be adjusted on
the audio source

Adjust volume on the audio
source e.g. a PC to a level
that suits you when using the
Streamer