Package contents, Gettinghelp, Gettinghelp 2-2 – Enterasys Networks VSER-RPU-SYS User Manual
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Installing the Redundant Power Supply
2-2
2
Package Contents
• Redundant Power Supply Unit
• One AC Supply Power Cord — US, Continental Europe or UK
• Four DC Backup Power Cords with IEC connectors on both ends (length 152 cm
[60 in.] each)
• Rack Mounting Kit containing brackets and screws
• Adhesive feet
• This Manual
• User Agreement Envelope
• Registration Card
GettingHelp
For additional support related to the RPS or this document, contact
Enterasys Networks using one of the following methods:
/
Before contacting Enterasys Networks for technical support, have the
following information ready:
•
Your Enterasys Networks service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (e.g.,
changing mode switches, rebooting the unit, etc.)
•
The serial and revision numbers of all involved Enterasys Networks products in
the network
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of trouble (if known)
Web
http://www.enterasys.com/support
Phone
603-332-9400
1-800-872-8440 (toll-free in U.S. and Canada)
For the Enterasys Networks Support toll-free number in your country:
http://www.enterasys.com/support/gtac-all.html
Internet mail
[email protected]
To expedite your message, please type [eth] in the subject line.
To send comments or suggestions concerning this document to the Technical Writing
Department: techwriting@enterasys.com
To expedite your message, please type [techwriting] in the subject line, and include
the document Part Number in the email message.