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Troubleshooting – Emerson EMP413-4 User Manual

Page 25

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If you have problems while operating your player, please check the points below before sending it to the service center.

Can not power on

The battery may be exhausted, please recharge the battery.

Files can not be downloaded

Check the connection between the player and PC.

No sound from the headphones

Please ensure the volume is turned up, and the headphones are properly connected.

Check if the format of music file is supported by the player.

Can not record

Check if there is enough memory and battery capacity.

Display is in the wrong language

Please ensure you selected the correct language from the “SETTINGS” menu.

My computer is not detecting the MP3 Video Player with Windows Vista

There is a USB mass storage devices recognition issue with Windows Vista acknowledged by Microsoft. A solution is available in the

Service Pack 1 which may be downloaded from Microsoft’s website.

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I cannot display my .jpg files

Many digital cameras and image editing software add hidden data to the .jpg files. This data can prevent your MP3 from loading the images.

Try to eliminate them by saving the file with another name.

TROUBLESHOOTING