ATL Telecom Delta 700 User Manual
Page 23

23
No dial tone. The phone will not dial 
out. 
• Check all telephone cord connections. 
• Try another wall jack.
Can’t hear the ring signal 
• Ensure the line connectors supplied 
with the phone are fully inserted.
While on a call I hear another call on 
the line, or interference 
• Make sure all wiring is twisted pair. 
• Check the wiring for bad connections. 
Handset doesn’t appear to be 
working
• Make sure the handset cord is solidly 
connected at both ends and is plugged 
into the handset socket.
Headset not working 
• Ensure headset has been activated on 
the telephone setup (page 13).
The caller’s name and/or number 
don’t appear on the display 
• Make sure you have subscribed to 
Caller ID name/number service from 
the telephone company. 
• Caller ID service may not work when 
the phone is connected to a Private 
Branch Exchange (PBX). 
• The call is coming from an area not 
supplying Caller ID data. “Unknown 
Caller”: will appear on the display. 
• The caller has requested that their 
phone number be suppressed from 
Caller ID service. “Blocked Call” will
appear on the display. 
 • You answered the call before the 
Caller ID data was displayed, which 
usually occurs after the second ring.
TROUBLESHOOTING AND PRODUCT CARE
Further concerns may also be 
addressed by calling our Technical 
Support Department on 0845 
421 0730 or visiting our website, 
www.atltelecom.com/support.
GENERAL PRODUCT CARE
To keep your phone working and looking 
good, follow these guidelines:
 • Avoid putting near heating appliances 
and devices that generate electrical 
noise (for example, motors and 
fl uorescent lamps).
 • DO NOT expose to direct sunlight or 
moisture.
 • Avoid dropping and other rough 
treatment of the unit.
 • Never use a strong cleaning agent 
or abrasive powder because this will 
damage the fi nish.
 • Retain the original package in case 
you need to ship it at a later date.
