Xoro HRS 8540 - Manual (Page 30)

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1. The product will not switch on
• Check the main power cable and make sure it is plugged into a suitable power
outlet.
• Check that the mains supply is switched on.
• Connect the power cable to a different power outlet.
• Check that the power switch is on at the rear of the product.
2. No picture
• Make sure that the product is powered on and in operation mode. (Press the
STANDBY button)
• Make sure that the AV/HDMI/YUV cable is firmly connected to the TV.
• Make sure that the antenna cable is properly connected to the product.
• Be sure to activate channel search.
• Check the brightness level of the TV.
• Check if the channel is currently on air. Contact the broadcaster to ensure that the
channel is running.
3. Poor picture/sound quality
• Make sure there is no mobile phone or microwave oven near the product.
• [Satellite] Check that your dish alignment is correct.
• [Satellite] Change the satellite dish for a larger one as this will increase the signal
levels received.
• [Satellite] Replace the LNB with a lower noise factor in cases where the noise
factor is too high.
• [Satellite] Replace the LNB with a new one in case it is damaged or out of order.
• [Satellite] Check the signal levels and adjust your antenna if the level is too low.
The signal level may be affected by weather conditions.
• [Terrestrial] Adjust the antenna direction to get a better picture.
• [Terrestrial] Set the antenna power in menu to On, if you use the active antenna to
improve the reception.(where applicable)
4. No or poor sound
• Check that your AV/HDMI cable is connected correctly.
• Check the volume levels of your TV set and the product.
• Check if the product or TV is on mute.
• Check audio type or soundtrack option. (where applicable)