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Widex IN-19 User Manual

Page 21

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If the hearing aid volume is not powerful

enough, it could be because:

The battery is nearly exhausted. Insert a new bat-

tery. Make sure the battery is placed correctly

and that the battery drawer is closed correctly.
The sound outlet of the earmould is blocked. Block-

age of the sound outlet of an earmould is often

caused by earwax. Clean the blocked sound

outlet.
Your ear is blocked by earwax. Contact your ENT

doctor/physician.
Your hearing may have changed. Contact your

hearing care professional.

If the hearing aid whistles continuously, it could

be because:

Your ear is blocked by earwax. Contact your ENT

doctor/physician.
The tubing is broken. Replace the tubing.
The tubing is yellow and stiff. Replace the tub-

ing.
The tubing often comes off the earmould or hear-

ing aid hook. Replace the tubing.
The hook or elbow is cracked. Contact your hear-

ing care professional.
The earmould is not correctly placed in your ear ca-

nal. Take the earmould out and reinsert it. It is

important that the earmould is placed correct-

ly in your ear canal.
The earmould fit is too loose. Contact your hear-

ing care professional.

If the hearing aid performs intermittently, it

could be because:

The on/off switch is dirty. Push the switch back

and forth a couple of times.