Widex C2-PA (RIC) User Manual

Page 31

Problem

Potential cause

Solution

Your two
devices are
not working in
synchrony

The connection
between the devices
is lost

Turn the devices off and
on again

The devices
do not re-
spond with a
corresponding
change in vol-
ume or pro-
gram to the
RC-DEX

a. The RC-DEX is

used beyond the
trans mission range
(> 1 m)

b. Strong electro-

magnetic interfer-
ence in the vicinity

c. The RC-DEX and

the devices are not
matched

a. Move the RC-DEX

closer to the devices

b. Move away from

known source of EM
interference

c. Check with dispenser

to make sure RC-DEX
is matched with the
devices