Widex C2-PA (RIC) - Manual (Page 30)

30
IN CASE OF MALFUNCTION
Problem Potential cause Solution
The device is
dead The device is not
turned on Make sure the battery
drawer is closed
The earwire is
broken Contact your hearing
care professional
The battery does not
work Insert a new battery in
the battery drawer of
the device
The NanoCare wax
guard is blocked Change the wax guard
The device
volume is not
powerful
enough The NanoCare wax
guard is blocked Change the wax guard
Your ear is blocked
by earwax Contact your ENT
doctor/physician
Your hearing/tinnitus
may have changed Contact your hearing
care professional
The device
whistles
continuously Your ear is blocked
by earwax Contact your ENT
doctor/physician
The ear-tip is not
correctly placed in
your ear canal Take the ear-tip out and
reinsert it
The ear-tip fit is too
loose Contact your hearing
care professional
The receiver is not
adequately secured
in the ear-tip Replace the ear-tip. If
the problem persists,
contact your hearing
care professional