Widex AK-X - Manual (Page 38)

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• The battery contacts are dirty. Contact your
hearing care professional to have the battery
contacts cleaned.
• The microphone opening is blocked. Wax or
dirt can block the microphone opening. Do not
insert anything into the microphone opening.
Contact your hearing care professional.
If the hearing aid volume is not powerful
enough, it could be because:
• The sound outlet is blocked. Earwax is often the
cause of a blocked sound outlet. If the hearing
aid is equipped with a CeruSTOP wax guard,
change the wax guard. If the hearing aid is not
equipped with a wax guard, clean the sound
outlet of the hearing aid with the small brush.
See page 25. Do not insert anything into the
sound outlet as this could damage the hearing
aid. If you cannot clean the sound outlet com-
pletely, you should contact your hearing care
professional.
• Your ear canal is blocked by earwax. Contact
your ENT doctor to have your ear canal
cleaned.