Tech Source Condor 2000 Series - Manual (Page 12)

Condor 2000 Series User’s Guide
©2011 Tech Source Inc. 9 Part #65-0286-04 Rev A
Appendix A Appendix A Appendix A Appendix A:::: Warranty Warranty Warranty Warranty
The Condor products are warranted for one (1) year from date of shipment. During the warranty period,
Tech Source, Inc. will, at its discretion, repair or replace a defective component at its expense. Freight
charges associated with the repair or replacement of components under warranty are to be shared by
Tech Source, Inc. and the customer. All customers, domestic and international, shall bear the freight
charges for the product’s return to Tech Source, Inc. Tech Source, Inc. shall bear the outbound freight
charges up to $20.00 (USD) per returned product, whether domestic or international. Any additional
freight
charge shall be the responsibility of the customer. Technical support (via
telephone/facsimile/email) is provided free of charge for one (1) year from date of shipment. The
installation of any Tech Source, Inc. hardware/software product is the sole responsibility of the customer.
Tech Source, Inc. offers a continuing hardware/software support program that provides telephone
consultation and any required hardware repair after the expiration of the warranty period.
Contact Tech Source, Inc. for further warranty information.
Customers will be charged an hourly rate plus materials ($350.00 USD minimum) for repairs and/or
maintenance performed by Tech Source, Inc. that are not covered by a Tech Source, Inc. warranty or
maintenance contract.
DOCUMENTATION IS PROVIDED “AS IS” AND ALL EXPRESSED OR IMPLIED CONDITIONS,
REPRESENTATIONS
AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE
DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY
INVALID.