Appendix a – Tech Source Condor 3000 Series User Manual

Page 11

Condor 3000 Series User’s Guide

Part #65-0287-01 Rev A

6.2

6.2 Company Website

Company Website

Detailed product information and Frequently Asked Questions (FAQs) are available on our website
located at:

www.techsource.com

If you need further assistance with any questions or concerns not found in this section, please contact our
technical support group via

condor

condor----supp

supp

[email protected]

Appendix A:

Appendix A: Warranty

Warranty

The Condor products are warranted for one (1) year from date of shipment. During the warranty period,
Tech Source, Inc. will, at its discretion, repair or replace a defective component at its expense. Freight
charges associated with the repair or replacement of components under warranty are to be shared by
Tech Source, Inc. and the customer. All customers, domestic and international, shall bear the freight
charges for the product’s return to Tech Source, Inc. Tech Source, Inc. shall bear the outbound freight
charges up to $20.00 (USD) per returned product, whether domestic or international. Any additional
freight

charge

shall

the

responsibility

the

customer.

Technical

support

(via

telephone/facsimile/email) is provided free of charge for one (1) year from date of shipment. The
installation of any Tech Source, Inc. hardware/software product is the sole responsibility of the customer.

Tech Source, Inc. offers a continuing hardware/software support program that provides telephone
consultation and any required hardware repair after the expiration of the warranty period. Contact Tech
Source, Inc. for further warranty information.

Customers will be charged an hourly rate plus materials ($350.00 USD minimum) for repairs and/or
maintenance performed by Tech Source, Inc. that are not covered by a Tech Source, Inc. warranty or
maintenance contract.

DOCUMENTATION IS PROVIDED “AS IS” AND ALL EXPRESSED OR IMPLIED CONDITIONS,
REPRESENTATIONS

AND

WARRANTIES,

INCLUDING

ANY

IMPLIED

WARRANTY

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE
DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY
INVALID.