Sun Pumps MTR BLM-SB-073S-60 - Manual (Page 19)

4.1 BEFORE CALLING SUNPUMPS
If at all possible when calling Sun Pumps for technical support there are a few things
which will help to speed up the process and help us determine the cause of and solution
to the system failure. The best way to get help is to call while you are physically at the
location of your pump, have good sunlight, and have a multimeter and a screwdriver with
you.
Furthermore, please fill out the form below before calling. This information will provide
us with most of the preliminary information we need to help you. If you cannot
physically be at the site, filling out the worksheet is a must.
Pump Model Number: ____________________
Pump Serial Number: ____________________
Motor Serial Number: ____________________
Controller Model Number: ____________________
Software Version ____________________
Date Purchased: ____________________
Solar Module Specifications:
Model Number ____________________
Rated Watts ____________________
Voc ____________________
Vmp ____________________
Isc ____________________
Imp ____________________
Solar Modules Connected in Series _________ X Voc _______ = _________ Array Voc
Solar Modules Connected in Series _________ X Vmp _______ = _________ Array
Vmp
Series Strings Connected in Parallel_________ X Isc _________= _________ Array Isc
Series Strings Connected in Parallel_________ X Imp _________= _________ Array
Imp
Well Specifications:
Well Depth ____________________
Well Diameter ____________________
Static Water Level ____________________
Pumping Level ____________________
Pump Setting ____________________