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Service – DCS WOS-227 User Manual

Page 25

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SERVICE

HOW TO OBTAIN SERVICE:

For warranty service, contact your local DCS authorized service agency. Provide him/her with the
Model Number, Serial Number, and date of installation, and a brief description of the problem. If you
need assistance in locating the authorized service agency in your area please contact our DCS
Customer Care Center for an authorized service agent near you. Our number is (888) 281-5698,
Monday thru Friday, 6 am - 4:30 pm PST.

Your satisfaction is of the utmost importance to us. If a problem cannot be resolved to your
satisfaction, please write or fax us at:

Write:

DCS
Attention: Customer Care Center
5800 Skylab Road
Huntington Beach, CA 92647

BEFORE YOU CALL FOR SERVICE:

1. Is the circuit breaker tripped or the fuse blown?

2. Is there a power outage in the area?

3. Have you recently set the child safety mode? See page 17 for resetting.