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Troubleshooting – Dynex DX-CRMN1 User Manual

Page 9

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Troubleshooting

9

Troubleshooting

If memory cards do not appear in My Computer/Computer or Windows
Explorer
(Windows operating systems) or on the desktop (Mac operating
systems), check the following:

• Make sure that the memory card is fully inserted into the slot.
• Make sure the card reader is fully connected to your computer.

Unplug and reconnect your card reader.

• Try a different memory card of the same type in the same slot. If a

different memory card works, the original memory card should
be replaced.

• Disconnect the cable from your card reader and shine a flashlight

into the empty card slots. Look to see if any pin inside is bent,
then straighten bent pins with the tip of a mechanical pencil.
Replace your memory card reader if a pin has bent so much that it
touches another pin.

If memory cards appear in My Computer/Computer (Windows operating
systems) or on the desktop (Mac operating systems) but errors occur
when writing or reading, check the following:

• Make sure that the memory card is fully inserted into the slot.
• Try a different memory card of the same type in the same slot. If

the different memory card works, the original memory card
should be replaced.

• Some cards have a read/write security switch. Make sure that the

security switch is set to Write Enabled.

• Make sure that the amount of data you attempted to store has

not exceeded the capacity of the card.

• Inspect the ends of the memory cards for dirt or material closing

a hole. Clean the contacts with a lint-free cloth and small
amounts of isopropyl alcohol.

• If errors persist, replace the memory card.

DX-CRMNI_11-0401_MAN_V6_English.fm Page 9 Monday, May 23, 2011 3:33 PM