Sea Eagle Sailcat 14 (2013 and earlier) - Manual (Page 2)

Sea Eagle Guarantee
Congratulations on purchasing a Sea Eagle! We're confident that you'll
love our Sea Eagle products.
We have over 40 years of experience in designing and selling quality in-
flatable boats and we proudly stand behind them with a 3-year warranty
against manufacturing defects from bow to stern.
Warranty
Sea Eagle products are covered for three
years against any manufacturing defect.
Should any part become defective it can be re-
turned for repair or replacement at no charge.
The warranty begins the date that the product is delivered and does not
apply to motors, battery chargers, steering console system and products
manufactured by Minn Kota and Torqeedo as these products come with
their own manufacturer’s warranty.
Decals, Stickers & Registration
Some states require you to register your Sea Eagle, however most states
only require you to register if you install a motor. Upon registration it may
be required that you have your Manufacturer’s Statement of Origin docu-
mentation which we have provided for you. Some states may require a Bill
of Sale which is also provided by Sea Eagle. If you purchased directly
from an authorized dealer or reseller and did not receive a Manufacturer’s
Statement of Origin you will need to contact that dealer or reseller directly.
Also at the time or registration it is possible that you will be charged your
own state sales tax on your Sea Eagle if you did not previously pay sales
tax at the time of purchase.
Once your boat is registered you may be required to apply a registration
decal, number or sticker to your boat. We do not recommend the use of
decals and stickers as once applied they tend to crack and peel over time
with inflation and deflation of your Sea Eagle. We suggest they be applied
to a small piece of hard plastic or marine plywood and hanging it from the
boat (like a license plate of sorts) is our strong recommendation. You can
also apply your registration numbers using either a PVC based paint or
permanent marker.
Safety
In a manual of this type it is impossible to give
adequate space to the topic of water safety.
We strongly suggest, however, that you enroll
in one of the excellent water safety courses of-
fered by the Power Squadron or US Coast
Guard Auxiliary in your area, for more info visit
www.uscgboating.org.
It is your responsibility to be aware of and to comply with all relevant
safety regulations. For all water sport and recreation you should have a
reasonable swimming ability. Just as swimmers have a cardinal rule about
not swimming alone, it is advised that you should never go boating alone.
The next point to consider is having a personal flotation device (PFD).
Not only is it the law, but from our point of view, it is just plain foolish not to
have PFD's for everyone aboard. You must use U.S. Coast Guard ap-
proved PFD’s. The type of water conditions you are going in should deter-
mine which is safer for you. Depending on the circumstance and the type
of boating you enjoy, you should consider other safety measures (i.e. if
you're white water rafting, it might be wise to wear a wet suit, gloves, and
a protective helmet).
Return Policy
Call to obtain a Return Authorization Number (RA#).
The RA# must be clearly printed on the outside of each box or printed on
the shipping label. Sea Eagle will refuse delivery on all packages without a
valid RA#.
Attach a copy of the packing list (included with your order) to this form.
Merchandise being returned from outside the U.S.A must accompany a
detailed packing list and a valid commercial invoice clearly bearing the fol-
lowing declaration:
“Items being returned to the Manufacturer for Return (or Replacement)”
The Sea Eagle On-Water Trial and 3-Year Warranty begins on the date
you receive your merchandise.
Purchase insurance from the shipping carrier for all merchandise being re-
turned. Sea Eagle will not be responsible for loss or damage to returned
merchandise during transit.
Shipping charges are not refundable. The customer is responsible for re-
turn shipping expenses unless Sea Eagle determines the item is defective.
If Sea Eagle determines that items are defective, Sea Eagle will reimburse
standard return shipping charges only through UPS, FedEx or the U.S.
Post Office at published shipping rates. If you use a retail shipping outlet
such as The UPS Store to ship your product, you will be responsible for all
packing and handling charges. Sea Eagle will not reimburse packing or
handling charges.
Sea Eagle will not be responsible for any import duty and/or local taxes
that might be applicable on replacements sent to foreign customers.
All merchandise sent to us for exchange or refund must be clean, dry, and
in good working condition overall. A cleaning charge of $25 will be incurred
(or deducted from your refund amount) if merchandise is returned dirty.
This includes markings including registration numbers.
Unless required by law, any sort of permanent marking on boat hulls (or
accessories) like registration numbers etc. will void the return policy. Boats
returned in damaged or dirty condition will be refused or charged a re-
stocking fee at Sea Eagle's discretion.
Please call your shipping carrier to report merchandise damaged during
shipping. Do not return damaged merchandise until it has been inspected
by the carrier. Sea Eagle will be notified by the carrier when they have
completed their inspection. If necessary, Sea Eagle will arrange repair or
replacement of damaged merchandise.
Please note we allow up to 30 business days from the date we receive
your returned merchandise to issue a credit/refund.
Contact Us
Unlike many other companies today we pride ourselves on answering the
phone and helping you with any concerns, questions or special ordering
needs that you may have! Feel free to give us a call at 1-800-748-8066
and we will be happy to talk with you! Our business hours are Monday to
Friday from 9-5 (EST).
Sea Eagle Boats Inc.
19 N. Columbia Street, Suite 1
Port Jefferson NY 11777
1-800-748-8066
[email protected]
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