QVidium QVAM140-ARQ - Manual (Page 11)

User’s Manual v.2 QVidium
®
QVARQ A140
11 of 13 - Copyright 2011 QVidium
®
Technologies, Inc.
3
Troubleshooting
3.1 Troubleshooting
– Common Problems
No response from web browser or cannot ping system
1. Make certain that device is powered on and connected to your network.
2. Check that green LAN light in front is lit and link light at RJ-45 port is on.
3. Make certain that device is on the same subnet as the computer you plan to connect to.
(Either use a cross-over Ethernet cable to connect directly to the computer or connect
through the same switch as your computer.)