Permasteel TG-09P01-SB - Manual (Page 23)

20
TROUBLE SHOOTING
 BEFORE CALLING FOR SERVICE
Please check the following problems/solutions before contacting our service center.
PROBLEMS POSSIBLE CAUSE SOLUTIONS
Electrode deposited with
cooking residues
Use clean swab and alcohol to clean.
Electrode damaged Replace.
Electrode wires are loose or
fall off
Reconnect or replace with new Electrode assembly
with wires.
Orifice blocked Check the orifice for blockage.
Burner won’t light
after turning and
pushing the knobs
Wire is shorting Replace with new Electrode assembly with wires.
No gas Open the LP tank valve/Replace LP tank valve.
Gas flow are not smooth Clear burner tubes. Burner can’t light by
match
Incorrect assembly between
burner and valve
Re-assemble.
Yellow or orange
flame with gas odor
Incomplete combustion Call our customer service center at (888)-287-0735
Gas hose bent or kinked Smooth out the hose.
Burner or orifice blocked. Clear blockage.
Low gas pressure Call the gas dealer.
Low heat with knob
in “HI” position.
Grill not preheated Preheat the grill for 15 minutes.
Excessive meat fat Cut off before grilling.
Temp. too high Adjust. Flare-up
Grease deposit Clean.
Flame out High winds Find a less windy place.
Flame lifting Too high of a gas pressure Call the gas dealer.
Flashback Burner port blocked Clean burner port.
Grease fire Grease accumulated in
food
Turn off knobs and LP tank Valve. Leave lid open and
let fire burn out. Clean the grill after cooling.