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5 troubleshooting – Denon PMA-2000IVR User Manual

Page 12

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5 TROUBLESHOOTING

Check the following before assuming there is a problem with the set.

1. Are all connections proper ?
2. Is the set being operated as described in the operating instructions ?
3. Are the speakers and input components being operated properly ?

If the set does not seem to be operating properly, check the points listed below. If these points do not apply, the set may be damaged.
Turn off the power immediately and contact your store of purchase.

Symptom

Cause

Measures

Page

MUTE/STANDBY LED does not
light and no sound is produced
when POWER switch is turned
on.

• Power supply cord is not connected.

• Check that the cord is plugged in.

8

MUTE/STANDBY LED lights but
no sound is produced.

• Speaker cords not properly

connected.

• INPUT SELECTOR is not set to

proper position.

• VOLUME control turned down.

• Connect securely.

• Set to the proper position.

• Set to an appropriate level.

7, 8

5, 9

5, 9

Common problems arising when listening to the CD,

records, tapes, and FM broadcasts, etc.

Sound is not produced from one
side only.

• Speaker cords not properly

connected.

• Input cords not are properly connected.
• Left/right balance improperly

adjusted.

• Connect securely.

• Connect securely.
• Adjust the BALANCE control.

7, 8

8

5, 9

Volume level is different when
listening to tuner and records.

• Tuner or record output is different.

• Adjust the tuner output to the

turntable’s output (if the tuner is
equipped with an output control).

Positions of instruments inverted
for stereo sources.

• Left and right speakers or input cords

the inverted.

• Check the left/right connections.

7, 8

Booming sound produced when
playing records.

• Turntable’s ground wire is not

connected.

• Input cords are not properly

connected to PHONO terminals.

• Influence from a TV or VCR near the

turntable.

• Connect securely.

• Connect securely.

• Change the position of installation.

8

8

Howling produced when volume
is turned up while playing records.

• Turntable and speaker systems are

too close.

• Floor is soft and vibrates easily.

• Move speaker systems as far away

as possible.

• Use cushions to absorb the vibrations

transmitted from the floor to the
speakers. If the turntable does not
include insulators, use audio
insulators, available in stores.

Sound is distorted.

• Stylus pressure is too light.
• Dirt on tip of stylus.
• Defective cartridge.

• Apply proper pressure.
• Check the tip of the stylus.
• Replace the cartridge.



This unit is not operated properly
when remote control unit is used.

• Batteries are dead.
• Remote control unit is too far from

this unit.

• Obstacle between this unit and

remote control unit.

• Different button is being pressed.
• < and > ends of battery is inserted

in reverse.

• Replace with new batteries.
• Move closer.

• Remove obstacle.

• Press the proper button.
• Insert batteries properly.

10
10

10

11
10

Problems occurring when playing records.

Remote control unit.