6 before calling nevion support – Nevion SD3232M User Manual
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Modular 3G SD Video Rev. E
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6 Before calling Nevion Support
The following table shows possible symptoms, and what to do in order to correct possible
error sources. Every user should read this before calling Nevion Technical Support.
Symptom
What to do…
The lower, GREEN LED on the Power
Supply is OFF
Depends on AC or DC PSU option. See
Chapter 3.3.4.
The upper, RED LED on the Power Supply is
ON
Depends on AC or DC PSU option. See
Chapter 3.3.4.
The Status LED on the Multicon card is RED
There is a card error, indicating that the
Multicon card must be replaced.
The Warn LED on the Multicon card is RED
An abnormal situation has occurred. See
Chapter 3.4.3. If the router has redundant
PSU modules, check that both modules are
properly installed, and are working. If the
router has redundant Multicon cards, check
that both cards are properly inserted, and are
working.
The SYST.ERR. LED on one of the X-point
cards is RED
A fault is detected on the X-point card. Check
that it is properly connected. If it is properly
connected, the X-point card needs
replacement.
A FAN LED on one of the X-point cards is
RED
The fan speed is outside its legal range,
indicating that service is necessary.
The PWR. LED on one of the X-point cards is
RED
Any of the voltages on the card is outside its
legal range, indicating that service in
necessary.
The TEMP. LED on one of the X-point cards
is RED
Any of the temperatures on the card is
outside its legal range, indicating that service
is necessary.