Resetting the player, Formatting the player, Additional information – MyMusix 42-542 User Manual
Page 10: Troubleshooting, Resetting.the.player formatting.the.player, Additional.information

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Resetting the Player
If the player malfunctions or stops working, use a pointed object (such as a
toothpick) to press the RESET button.
The player will turn off. Turn the player on again.
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Note: Resetting the player restores factory settings, but will
not affect data stored on the player.
Formatting the Player
Format your player if it does not work even after you have reset it.
To format your player:
Connect the player to a computer, right-click Internal Storage under Audio
Player and select Format.
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Caution: Formatting your player removes all data stored on the player.
Additional Information
Troubleshooting
Problem
Solution
The player cannot be
turned on.
• Battery power is too low. Charge your player (p 5).
• Reset your player and try turning it on again (p 18).
The player does not
charge when connected
to a computer.
• Make sure the USB connection is correct (p 5).
No sound is heard from
the earbuds or speaker.
• Make sure the earbuds are firmly inserted and the volume
control is not set too low.
• Make sure the earbud plug is clean.
• Make sure the files are not damaged.
No response to player
buttons.
• The hold switch (
_
) may be on. Slide opposite of the arrow
direction.
• Reset the player (p 18).
The computer does not
locate the player.
• Disconnect the USB cable and connect again firmly.
• Try other USB ports.
• Make sure your computer meets the minimum
requirements (p.4).
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9/22/2009 4:47:48 PM