Monster Diesel VEKTR In-Ear Headphones User Manual

Page 6

SPECIFICATIONS TABLE

Product Model

Warranty Period

for headphone

Product that
accompanies this
warranty statement

One (1) year for product sold
in North America, South

America and Asia

Two (2) years for product sold

in Europe

FORMAL WARRANTY CLAIM
HOW TO MAKE A CLAIM. In the event damage
has occurred to Products, You must follow these
instructions: (1) Call Monster within two (2) months
after You discover a Product Defect (or should have
discovered it, if such Product Defect was obvious);
(2) Give a detailed explanation of how the damage
occurred; (3) Obtain a Return Authorization Number;
(4) Return the Products, shipping prepaid by You
(to be refunded if You are entitled to a remedy under
the Scope of this Limited Warranty), to Monster for
verification of damage, along with a copy of Your

original sales receipts and proof of purchase (UPC
label or packing slip) for such Products, the completed
claim form, and printed Return Authorization Number
on the outside of the return package (the claim form
will include instructions for return).

TELEPHONE NUMBERS. If You bought the Product in the

United States, Latin America (Mexico 011-882-800-8989),
or Asia Pacific (China 400-820-8973), contact Monster,

LLC (455 Valley Drive, Brisbane, CA 94005)
at 1 877 800-8989. If You bought the Product
anywhere else, contact Monster Technology
International Ltd., Ballymaley Business Park, Ennis,
Co. Clare, Ireland. You can write or use one of the
following telephone numbers: Canada 866-348-4171,
Ireland 353 65 68 69 354, Austria 0800296482, Belgium
0800-79201,Czech Republic 800-142471, Denmark
8088-2128, Finland 800-112768, France 0800-918201,
Germany 0800-1819388, Greece 00800-353-12008,
Italy 800-871-479, Netherlands 0800-0228919, Norway
800-10906, Russia 810-800-20051353, Spain 900-982-909,
Sweden 020-792650, Switzerland 0800834659, United
Kingdom 0800-0569520.
FURTHER PROCEEDINGS. Monster will determine
whether a Product Defect existed. Monster may, at
its discretion, direct You to obtain a repair estimate at
a service center. If a repair estimate is required, You will
be instructed on how to properly submit the estimate
and the resulting invoice to Monster for payment.

Any fees for repairs may be negotiated by Monster.
TIMING. If You bring a Formal Warranty Claim and fully

comply with all terms and conditions of this Limited
Warranty, Monster will use its best efforts to provide

You with a remedy within thirty (30) days after receipt

of Your Formal Warranty Claim (if You reside in the
United States—forty-five (45) days if You reside
elsewhere), unless obstacles outside Monster’s
control delay the process.

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