Australian / new zealand warranty – Longines DolceVita User Manual
Page 5

Please be aware that:
t Goods presented for repair may be replaced by
refurbished goods of the same type rather than being
repaired. Refurbished parts may be used to repair
the goods;
t Any data you store in your watch may be lost in the
course of a repair. It is your responsibility to back up
any data that may be stored in your watch before
presenting it for warranty service; and
t The Warranty is only valid if the warranty certificate
enclosed with your LONGINES
®
watch upon pur-
chase is dated, fully and correctly completed and
stamped by an official LONGINES
®
retailer.
EXCLUSIONS AND LIMITATIONS
This Warranty does not cover:
t The lifetime of the battery;
t Normal wear and tear and aging (e.g. scratched
crystal; alteration of the colour and/or material of
non-metallic straps and chains, such as leather,
textile, rubber; peeling of the plating);
t Any damage on any part of the watch resulting from
abnormal/abusive use, lack of care, negligence,
accidents (knocks, dents, crushing, broken crystal,
etc.), incorrect use of the watch and non-observance
of the use directions provided by LONGINES WATCH
CO. FRANCILLON LTD;
t Indirect or consequential damages of any kind
resulting from e.g. the use, the non-functioning, the
defects or the inaccuracy of the LONGINES
®
watch;
or
t Defects caused by the LONGINES
®
watch being
handled by non-authorized persons (e.g. for battery
replacement, services or repairs) or altered in its
original condition beyond LONGINES WATCH CO.
FRANCILLON LTD’s control.
HOW TO MAKE A CLAIM UNDER THIS
WARRANTY
To make a claim under this Warranty, we recommend
that you wrap your LONGINES
®
watch carefully so
as to avoid any damage and send it with valid war-
ranty by registered mail or drop it off in person to your
nearest official LONGINES
®
retailer or an authorised
LONGINES
®
Service Centre. To find current contact
information for your nearest official LONGINES
®
re-
tailer or authorised LONGINES
®
Service Centre, please
telephone +61 3 8844 3300, email customer.service@
swatchgroup.com.au or go to www.longines.com.
You will be responsible for paying the expenses associ-
ated with making a claim under this Warranty, including
postal or delivery expenses and any relevant taxes.
OTHER CONDITIONS
No official LONGINES
®
retailer or Service Centre is au-
thorised to make any modification, extension or addition
to this Warranty. LONGINES WATCH CO. FRANCILLON
LTD provides no warranty against defects beyond the
rights and remedies given under this Warranty and
which are available under the Australian Consumer Law
and the New Zealand Consumer Guarantees Act 1993.
LONGINES
®
is a registered trademark of LONGINES
WATCH CO. FRANCILLON LTD
45
AUSTRALIAN / NEW ZEALAND WARRANTY