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Datamax M-Class Mark II M-4206 User Manual

Page 53

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M-4206

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Skips every other label

(Print quality is good, but every other label is skipped).

The label is formatted too close to the top edge of the label: Leave white space equal to 8-dot rows (about .02

inch [.5mm]) at the top of the label.

The media is not calibrated: Calibrate it (see Chapter 4).

The Media Sensor may need to be repositioned (see Chapter 3).

The media sensor or media sensor circuitry may be defective: Call for service.


Unable to print in rotation 4

The characters are formatted outside the dimensions of the label: Check that the row/column values provide

enough room for the height of the image being printed.


Prints light on the right side of the label

The media width adjustment is set for a narrower media width than is actually being used: Adjust for the

media width (see Chapter 5).

The printhead is not properly aligned: Call for service.

The printhead carrier assembly is not latched down: Latch it.


Printer fails to power on

The AC wall outlet may be faulty: Try another outlet.

A fuse may be blown: Call for service.

The power supply may be faulty: Call for service.

A defective power switch may exist on the printer: Call for service.

Label advances 1-2 inches before a fault indication

The ribbon may be incorrectly installed. Ensure that the ribbon’s inked side faces the paper. With most

ribbons this can be verified by rubbing paper against the ribbon; the ink should smudge the paper. Or, if using
label stock, the sticky side of a label will pull off the ink.

A mismatched ribbon/paper combination is resulting in an insufficient amount of friction between paper and

ribbon: Ensure that the correct type of ribbon is being used with the media.