beautypg.com

ZTE Blade V6 User Manual

Page 91

background image

91

Problem

Possible causes

Possible solution

Cannot turn
your phone
on

Battery power has been
depleted.

Recharge the phone’s
battery.

SIM card
error

SIM card malfunction or
damage.

Take the SIM card to
your service provider for
testing.

SIM card inserted
improperly.

Insert the SIM card
properly.

Debris on the SIM card
contacts.

Use a soft, dry cloth to
clean the SIM card
contacts.

Unable to
connect to
the network

SIM card invalid.

Contact your service
provider.

You are not within the
network’s service area.

Check the service area
with your service
provider.

Poor signal.

Move to an open space,
or if you are inside a
building, move closer to
a window.