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Before you call for service, Problem solution guide – Dacor DDWF24S User Manual

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Before You Call for Service

Problem Solution Guide

Before you call for service, please review the Problem Solution Guide below.

Problem

May Be Caused By

What to Do

Dishwasher will not start

(control panel is not lit)

Main power switch is off

Open door and turn on main power switch on top

of door before selecting cycle. See page 10.

Power is disconnected

Make sure power is on at the circuit breaker panel

and that the power plug is properly connected to

electrical outlet (if applicable).

Blown fuse or tripped circuit

breaker

Replace fuse or reset circuit breaker. Remove

other appliances from circuit.

Power failure

Contact electric company.

Dishwasher will not start

(control panel is lit)

Door not completely closed

Gently push in on front of door until you hear a

click.

Controls not set

Make sure dishwasher controls are properly set

and door is closed. See Page 10.

No water supply

Make sure water valve is turned on.

Water supply line blocked

Make sure water supply line to dishwasher is not

kinked.

Drain pump clogged (a loud

buzzing sound is heard)

Disconnect power and clean entire filter system

and drain pump. See page 13. Reconnect power

and attempt to restart. If problem persists, shut off

the water supply, disconnect power and call for

service.

Dishwasher has detected a

fault condition (the Normal

Wash light blinks, dishwasher

does not start)

Call for service.

Unusual noise

Improper loading

Utensils may not be secure or something small

may have dropped from the rack. Water may

cause utensils to rattle. Make sure dishware is

secure.

Spray arms not rotating

properly

Make sure that both spray arms rotate freely. Make

sure that items do not obstruct movement of spray

arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If

necessary, clean spray arms. See page 15.

Drain pump makes droning

sound that can be heard from

outside dishwasher and does

not stop when main power

switch is turned off

Turn off water valve, disconnect power and call for

service.

Rack guides may make noise

if the dishwasher is brand new

Allow a week of use for rack guides to settle into

place.