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Troubleshooting – JLCooper 4/100 USB FaderMaster User Manual

Page 24

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24

Troubleshooting

The FaderMaster 4/100 is a rather straightforward device that does

not require any programming to setup. The unit works right out of

the box. Try these steps before calling a Customer Service Rep.

None of the Function Select

LED illuminate.

Check power supply

Faders stick all the way up or

down.

Discontinue use immediately

and contact service center.

Unit is not recognized by

computer.

Verify that the MIDI port

drivers are installed.

Verify that unit is plugged into

correct USB port

Application does not respond to

faders.

Verify that the computer shows

that the FaderMaster 4/100

device is installed.

Verify that fader automation is

set to WRITE.

Faders do not respond to

application.

Verify that application supports

external faders.

Verify that application is

configured to send fader

messages.

Verify that fader automation is

set to READ.

Application does not respond to

buttons.

Verify that driver and MCS-

Editor is installed.

Verify that MCS-Editor keyset

is configured for application.

Verify that buttons map to

functions in application.

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