Troubleshooting – JLCooper 4/100 USB FaderMaster User Manual
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Troubleshooting
The FaderMaster 4/100 is a rather straightforward device that does
not require any programming to setup. The unit works right out of
the box. Try these steps before calling a Customer Service Rep.
None of the Function Select
LED illuminate.
Check power supply
Faders stick all the way up or
down.
Discontinue use immediately
and contact service center.
Unit is not recognized by
computer.
Verify that the MIDI port
drivers are installed.
Verify that unit is plugged into
correct USB port
Application does not respond to
faders.
Verify that the computer shows
that the FaderMaster 4/100
device is installed.
Verify that fader automation is
set to WRITE.
Faders do not respond to
application.
Verify that application supports
external faders.
Verify that application is
configured to send fader
messages.
Verify that fader automation is
set to READ.
Application does not respond to
buttons.
Verify that driver and MCS-
Editor is installed.
Verify that MCS-Editor keyset
is configured for application.
Verify that buttons map to
functions in application.