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8 troubleshooting, 1 blank screen, 1 blank – IHSE USA 477 Series Draco compact User Manual

Page 56: Screen, Draco kvm extender 56

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Draco KVM Extender

56

2013-03-11

8 Troubleshooting

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8.1

Blank Screen

1

1

1

2

3

1 2

3

3

Rear View

Front View

Diagnosis

Possible Reason

Measure

LED 3 off

Power supply

Check power supply units and

the connection to the power
network.

LED 1 on or
LED 2 off

Connection between
CON Unit and CPU Unit

Check interconnect cables and

connections.

CPU Unit:
LED 3 red or
yellow

No video signal detected
by source (computer,
CPU)

Check DVI-D cable to CPU

Download DDC information from

console monitors (see
Chapter 6.1, Page 40).
Reboot CPU if necessary.

No monitor detected

Check connection, length and

quality of the DVI-D cable to
monitor, tighten cable
thumbscrews.

CON Unit:
LED 3 red or
yellow

No video signal detected
from CPU Unit

Check connection, length and

quality of interconnect cables
between the units.

Download DDC information from

console monitors (see
Chapter 6.1, Page 40).
Reboot CPU if necessary.


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