Hyundai 2012 Santa Fe - Manual (Page 324)

What to do in an emergency
22 6
TOWING
Towing service
If emergency towing is necessary, we
recommend having it done by an author-
ized HYUNDAI dealer or a commercial
tow-truck service. Proper lifting and tow-
ing procedures are necessary to prevent
damage to the vehicle. The use of wheel
dollies or flatbed is recommended.
For trailer towing guidelines information,
refer to “Trailer towing” in section 5.
On AWD vehicles, your vehicle must be
towed with a wheel lift and dollies or
flatbed equipment with all the wheels off
the ground.
On 2WD vehicles, it is acceptable to tow
the vehicle with the rear wheels on the
ground (without dollies) and the front
wheels off the ground.
If any of the loaded wheels or suspen-
sion components are damaged or the
vehicle is being towed with the front
wheels on the ground, use a towing dolly
under the front wheels.
When being towed by a commercial tow
truck and wheel dollies are not used, the
front of the vehicle should always be lift-
ed, not the rear.
OXM069028
dolly
dolly
CAUTION
The AWD vehicle should never be
towed with the wheels on the
ground. This can cause serious
damage to the transaxle or the AWD
system.
WARNING
Set the ignition switch to LOCK or
ACC position when the vehicle is
being towed to prevent inadvertent
air bag deployment.