Henry Engineering Audio Online Abridged - Manual (Page 4)

NOTE: If this "opening message" is missing (not recorded or accidently
deleted), the caller will hear "The message to answer this line has not been
recorded." If this happens, simply record a new message to answer the line.
While the selected message is playing, the caller can "jump" to any other
message by pressing other button(s) on the phone. The caller can always go back
to the opening menu by pressing the STAR (*) button. If no message is selected
after the menu plays, the caller will hear the "Thank you for calling" message,
then be disconnected. If the caller tries to select a message that doesn't
exist, he will hear "Invalid message. Please try again."
If a caller tries to PLAY a message while it is being recorded, the system will
say "This message is busy. Please try later." (You cannot record & play the
same message at the same time.) This message will also play if two or more
callers try to record the same message simultaneously. If a caller tries to
record a message using the wrong Record Password, the system will say "Invalid
Record Password. Please try again." If the caller tries to record a message
that has been "protected", the system will say "This messsage cannot be
recorded."
Audio OnLine operates regardless of which screen is displayed. It functions
with either the initial MENU, CALL COUNT, or EDIT MESSSAGES screens visible.
The CALL COUNT screen shows how many times each MSG # has played, up to 9,999.
Over 9,999, the screen will display "10K+". This screen also shows which MSG
#'s are active (*=Play, R=Record). The LINE STATUS field shows which MSG #'s is
being played (or recorded) on each phone line. Remember that after a while,
the screen-saver will cause the monitor to go blank. To recall the display, hit
any key on the keyboard.
7.1 EDITING MESSAGES
Messages can be deleted, saved, reloaded, etc. by using the EDIT screen. Select
EDIT MESSAGES from the initial Menu, type the MSG# of the message you want to
edit, then ENTER. Several editing choices will appear:
To Delete a message: Select DELETE MESSSAGE. Message will be permantly
erased.
To Save a message off-line: Select SAVE MESSAGE. Message will be saved; it
can be reloaded later.
To Reload a Saved message: Select RELOAD SAVED MESSAGES. A list will appear,
showing all messages that have been saved. Select the ARCH# ("Archive") of the
message you want to reload, then press ENTER.
To Enter message text: Select ENTER MESSAGE DESCRIPTION, then type
description text.
To Enter Message Passwrd: Select ENTER MESSAGE PASSWORD; enter a number
between 1000 and 9999.
To Reset a Call Counter: Select RESET CALL COUNTER. Call-count for MSG#
selected will be reset to zero.
To Reset ALL Call Counters: Select RESET ALL CALL COUNTERS. All MSG#'s
call-counts will be reset to zero.
To Exit the Edit screen: Select GO BACK TO MESSAGE LIST. System goes
back to previous screen.
7.2 SETTING RECORD PASSWORDS
By default, there is a "MASTER RECORD PASSWORD" for all messsages. The Master
Record Password allows any message to be recorded. The Master Record Password is