Troubleshooting, Technical specifications – Dymo PS20DL User Manual
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• Avoid shaking, dropping, or otherwise shocking the scale. This is a precision instrument and
MUST BE HANDLED WITH EXTREME CARE.
• The scale has been calibrated at the factory and will not need to be calibrated again.
Technical Specifications
For information about our other scale products, visit www.dymo.com.
Troubleshooting
Capacity
20.0 pounds (9
kg)
Resolution
0.1 oz. (2 g)
Units
lb./oz. (kg/g)
Auto-off
After two minutes of inactivity
Operating Temperature
40° - 104° F (4.5° - 40° C)
Interface
Serial
Power
120 V AC adapter or six AAA batteries
Problem/Error Message
Solution
No display
Ensure the scale is plugged in, or replace the batteries.
LOW BATT is displayed
Replace the AAA batteries.
UNDER LOAD is displayed
A Tare value was displayed and the items were removed from
the scale. Press Tare (0) to reset the scale to zero.
OVER LOAD is displayed
The item on the scale platform exceeds the maximum capacity
of the scale. Remove the item immediately to prevent damage
to the scale.
Display reads
0.0
with an item on the
platform
This can happen because:
• The Tare button was pressed while an item was on the scale.
• Power to the scale was disconnected or turned off and then
on again with an item on the scale.
In both of these cases, remove the item from the platform and
press the Tare (0) button to return the display to 0.0.