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Troubleshooting, Technical specifications – Dymo PS20DL User Manual

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• Avoid shaking, dropping, or otherwise shocking the scale. This is a precision instrument and

MUST BE HANDLED WITH EXTREME CARE.

• The scale has been calibrated at the factory and will not need to be calibrated again.

Technical Specifications

For information about our other scale products, visit www.dymo.com.

Troubleshooting

If you need further assistance, contact Technical Support at (877) 724-8324. You can also
obtain support at www.dymo.com.

Capacity

20.0 pounds (9

kg)

Resolution

0.1 oz. (2 g)

Units

lb./oz. (kg/g)

Auto-off

After two minutes of inactivity

Operating Temperature

40° - 104° F (4.5° - 40° C)

Interface

Serial

Power

120 V AC adapter or six AAA batteries

Problem/Error Message

Solution

No display

Ensure the scale is plugged in, or replace the batteries.

LOW BATT is displayed

Replace the AAA batteries.

UNDER LOAD is displayed

A Tare value was displayed and the items were removed from
the scale. Press Tare (0) to reset the scale to zero.

OVER LOAD is displayed

The item on the scale platform exceeds the maximum capacity
of the scale. Remove the item immediately to prevent damage
to the scale.

Display reads

0.0

with an item on the

platform

This can happen because:
The Tare button was pressed while an item was on the scale.
Power to the scale was disconnected or turned off and then

on again with an item on the scale.

In both of these cases, remove the item from the platform and
press the Tare (0) button to return the display to 0.0.