Grandstream GXP BroadWorks SCA - Manual (Page 12)

GXP2130/2140/2160 BroadWorks SCA Configuration User Guide Page 11 of 12
Table 1: Different Kinds of Line LED Status
Call Status Line LED Status
Primary Location Secondary Location
Idle LED off LED off
Ringing Blinking red Blinking red
Initiate a call Solid green Blinking green
During a call Solid green Solid red
Public hold Blinking green Blinking red
Private hold Blinking green Solid red
PUT A CALL ON HOLD
In the BroadWorks system, there are 2 kinds of methods of putting an active call on hold: Public hold and
Private Hold. If the phone A, which registered with a SCA account, put an active call on hold in public mode,
the holding call can retrieve not only from the phone A, but from other SCA account as well. If the phone A
put an active call on hold in private mode, the holding can be retrieved phone A only. If other SCA accounts
try to retrieve the private holding call, the BroadWorks will response with error message.
If the SCA feature has been enabled, the GXP2130/2140/2160 user can press the Hold key on the
keypad to put the call on hold in public mode.
If the user needs to put the call on hold in private mode, it needs to press the PrivateHold soft key. Tap the
PrivateHold soft key to put the call on hold in private mode. The following screenshot will show the
PrivateHold soft key: