Grandstream GXP2200 Quick User Guide - Manual

Grandstream
GXP2200 IP Phone
Quick User Guide
Basic Phone Operation
For detailed information please
consult the GXP2200 User Manual
available at:
www.grandstream.com
©2014 Grandstream Networks, Inc. All rights
reserved.
Reproduction or transmittal of the entire or any
part, in any form or by any means, electronic or
print, for any purpose without the express
written permission of Grandstream Networks,
Inc. is not permitted. Information in this
document is subject to change without notice.
USING THE HEADSET OR SPEAKER
1) Use the Speaker Button to turn
speaker ON/OFF.
2) Use the Headset button
to use
the headset once it had been connected.
MAKING A CALL
1) Take Handset/Headset off-hook or press
Speaker button (activates speakerphone) .
2) The line will have dial tone and bring up
the call screen, user could select account on
the right panel.
3) If you wish, select another account on the
right panel (alternative SIP account).
4) Enter the phone number.
5) Press the SEND button or press
(audio call) or (video call) to send the
call.
REDIAL
1) Take the phone off-hook.
2) Press the SEND button.
Note: The phone will redial using the
same SIP account as was used for the last
call.
ANSWERING CALLS
Single Incoming Call:
Answer call by taking Handset/Headset off
hook or pressing SPEAKER or by pressing
“Accept audio” or “accept video” to answer
the call via Speaker.
Multiple Incoming Calls:
1) When there is a call waiting, users will
hear a Call Waiting tone .
2) The LCD will display the caller name and
ID. The current active call is in blue bar, and
the green bar is the ringing call.
3) Answer the incoming call by pressing
“Audio Answer”/ “Video Answer” on LCD.
4) The current call will be put on hold.
5) Toggle between the calls using the callers
information bars on the right panel.
ENDING A CALL
End a call by pressing the “End” button on
LCD or hang up the phone.
CALL HOLD/RESUME
1) Hold: Place a call on ‘hold’ by pressing
the hold button.
2) Resume: Resume call by pressing the
‘hold’ button again.
CALL TRANSFER
Assuming that you are in a call and wish to
transfer the call to another party.
Blind Transfer:
1) Press transfer button.
2) Dial the number and press the send button
to complete transfer of active call.
Attended Transfer:
1) During the active call, press transfer button
to bring up the transfer screen.
2) Select attended transfer mode by tapping
on the mode selection bar.
3) Enter the digits and then press the “Send”
soft key on the right.
5-WAY CONFERENCE
Initiate a Conference Call:
Assuming that you are already in a
conversation and wish to bring a fifth party
together in a 5-way conference.
1) Press conference button to bring up
conference dialing screen.
2) Tap on to start adding party in
conference.
3) Users could manually select account, enter
digits and then tap on the
icon, or select
the call (on hold or active) to add to the
conference.
4) Repeat the above step to add more parties
in.
Cancel a Conference Call:
Tap on the on the right top corner for the
corresponding party to remove party from
conference.
Hold The Conference:
Press hold button to hold/resume the
conference call with all parties are on hold.
End The Conference:
Tap on the to disconnect all the parties from
the conference.
VOICEMAIL MESSAGE
A blinking red MWI (Message Waiting Indicator)
indicates a message is waiting.
1) Press the Message button to retrieve the
message. An IVR will prompt the user
through the process of message retrieval.
2) Press a specific account to retrieve messages
for a specific line account.
Note: Each account requires a voicemail
portal number to be configured in the
“voicemail user id” field.
MUTE/DELETE
1) Press the MUTE button to mute/
unmute the microphone.
2) The Mute icon indicates whether the
microphone is muted.
VOLUME ADJUSTMENTS
Use the volume button to adjust the
ring volume when the phone is idle.
Press the volume button during an active call to
adjust the call volume.