Notices – Fluke Biomedical DPM1B User Manual

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Notices

reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any

language without the written permission of Fluke Biomedical.

Fluke Biomedical agrees to a limited copyright release that allows you to reproduce

manuals and other printed materials for use in service training programs and other

technical publications. If you would like other reproductions or distributions, submit a

written request to Fluke Biomedical.

Unpacking and Inspection

Follow standard receiving practices upon receipt of the instrument. Check the shipping

carton for damage. If damage is found, stop unpacking the instrument. Notify the carrier

and ask for an agent to be present while the instrument is unpacked. There are no

special unpacking instructions, but be careful not to damage the instrument when

unpacking it. Inspect the instrument for physical damage such as bent or broken parts,

dents, or scratches.

Technical Support

For application support or answers to technical questions, either email

or call 1-800- 850-4608 or 1-440-248-9300. In

Europe, email

or call +31-40-2965314.

Claims

Our routine method of shipment is via common carrier, FOB origin. Upon delivery, if

physical damage is found, retain all packing materials in their original condition and

contact the carrier immediately to file a claim. If the instrument is delivered in good

physical condition but does not operate within specifications, or if there are any other

problems not caused by shipping damage, please contact Fluke Biomedical or your

local sales representative.

Returns and Repairs

Return Procedure

All items being returned (including all warranty-claim shipments) must be sent freight-

prepaid to our factory location. When you return an instrument to Fluke Biomedical, we

recommend using United Parcel Service, Federal Express, or Air Parcel Post. We also

recommend that you insure your shipment for its actual replacement cost.

Fluke Biomedical will not be responsible for lost shipments or instruments that are

received in damaged condition due to improper packaging or handling.