DeLonghi EAM3500 - Manual (Page 22)

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The coffee does not come
out of the spouts, but
rather around the service
door. • The holes in the spouts are clogged
with dry coffee.
• The mobile drawer inside the service
door is blocked and cannot swing.
• Scrape the holes with a needle (see section 15.1, Fig. 27).
• Thoroughly clean the mobile drawer, particularly near the
hinges to ensure they are free to swing smoothly.
Pre-ground coffee is
being used (not beans)
and the appliance does
not deliver coffee.
• Too much ground coffee has been
added.
• The button has not been pressed
and the appliance has used both the
ground coffee added and the coffee
ground by the grinder.
• Ground coffee has been added when
the appliance is off.
• Remove the infuser and thoroughly clean the inside of the
appliance, as described in section 15.2. Repeat the operation
using a maximum of 1 measuring scoop of ground coffee.
• Thoroughly clean the inside of the appliance, as described in
section 15.2. Repeat the operation, first pressing the but-
ton as described in section 9.
• Remove the infuser and thoroughly clean the inside of the
appliance, as described in section 15.2. Repeat the ope-
ration, but switch the appliance on first.
The milk does not run out
of the milk spout. • The intake tube is not inserted or is
inserted incorrectly.
• Insert the intake tube in the rubber washer in the milk con-
tainer lid (fig. 20).
The milk is not well fro-
thed.
• The milk container lid is dirty. • Clean the milk lid as described in section 15.3.
The milk contains bub-
bles or squirts out of the
milk spout.
• The milk is not cold enough or is not
skim or 2% milk.
• Use skim or 2% milk at refrigerator temperature. If you are
still not getting the required results, try changing the
brand of milk.
The infuser cannot be
removed for cleaning.
• The appliance is on. The infuser can
only be removed if the appliance is off
• Turn the appliance off and remove the infuser (see section
15.2). IMPORTANT: the infuser can only be removed if the
appliance is off. Attempting to remove the infuser with the
appliance on will risk causing damage.
When the button is
pressed, the appliance
does not come on.
• The appliance is not plugged in. • Check that the power cable is plugged into the outlet soc-
ket
When the , and
buttons are pressed, the
appliance does not deliver
coffee, but only water.
• The ground coffee may be blocked in
the funnel.
• Remove the ground coffee inside the funnel using a knife
(see note 5, section 9). Then clean the infuser and the insi-
de of the appliance (see description in section 11.2)
PROBLEM CAUSE SOLUTION