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Warranty, claims, D) regulation – Fenix MAPSV 30 User Manual

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d) Regulation

To avoid exceeding the upper limit of the cable’s thermal resistance, which could occur due to
improper use (such as by operating the heating system in the summer months) and in respect of
economic operation, the installation must be equipped with one of FENIX’s available thermostats,
such as EBERLE EM 524 89/90 + moisture probe ESF 524 001 + thermal sensor TFF 524 002.


4. Warranty, claims

The supplier of the ECOFLOOR cable circuits provides a warranty period of 24 months or 10 years
(depending on type of installation) for the product’s functionality, beginning from the date of its
installation that is confirmed in the certificate of warranty (installation must be made at latest within 6
months from the date of purchase), provided that:

a certificate of warranty and proof of purchase are submitted,

the procedure described in this user guide has been followed,

data on laying and connecting the cable in the floor and the resulting measured values of the
insulation resistance of the heating cable are provided, and

the procedure for applying the sealing cement specified by its producer has been followed.


Claims may be made in writing at the company that performed the installation or directly to the
manufacturer.

The claims procedure also is available at the website: http://www.fenixgroup.eu

























Fenix s.r.o.

Fenix Trading s.r.o.

Jaroslava Ježka 1338/18a, 790 01 Jeseník

Slezská 2, 790 01 Jeseník

tel.: +420 584 495 442, fax: +420 584 495 431

tel.: +420 584 495 304, fax: +420 584 495 303

e-mail: [email protected] , http://www.fenixgroup.cz

e-mail: [email protected] , http://www.fenixgroup.cz

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